General FAQs

What are your opening hours?

What loyalty offers can I get at Welbee's, and how do they work?

I purchased an expired item. Can I return it?

I was charged a different amount to the shelf price. What should I do?

I received damaged items. Can I get a refund?

When am I entitled to a refund?

I experienced a Welbee's cashier acting inappropriately. What should I do?

I'm interested in working for Welbee's. How can I apply?

Are pets allowed inside the supermarkets?

Online Shopping FAQ’s

Loyalty Club App and Card FAQs

Beverage Container Refund Scheme – FAQs

Karta Anzjan Benefits

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General FAQs

I was charged a different amount to the shelf price. What should I do?

Prices from our suppliers are constantly changing, and we update them daily. Unfortunately, the shelf tag may not always reflect the updated price. If this occurs, we can issue a refund or add the value to your card as cashback to be redeemed the following month. To process the refund or cashback, please provide us with: 1) the date-stamped receipt as proof of purchase, and 2) a photo of the shelf price on the date of purchase.

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General FAQs

Online Shopping FAQ’s

Loyalty Club App and Card FAQs

Beverage Container Refund Scheme – FAQs

Karta Anzjan Benefits

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FAQs

General FAQs

Online Shopping FAQ’s

Loyalty Club App and Card FAQs

Beverage Container Refund Scheme – FAQs

Karta Anzjan Benefits

General FAQs

I was charged a different amount to the shelf price. What should I do?

I was charged a different amount to the shelf price. What should I do?

Email Address *

Password *

Please Note

Email Address *

First Name *

Last Name *

Email Address *

Phone Number *

Password *

Confirm Password *

Loyalty Card Number

VAT Number (Optional)

Friendly Name

Address Line 1

Address Line 2

Full Name

Phone Number *

Postcode

Select a supermarket

Purchasing Age-restricted items

Please check your email to verify your account

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